All our customers living outside the EU are entitled to a VAT refund. To get the VAT amount back, you need to have your purchase receipt stamped by customs. If you don't have a stamped receipt, we cannot offset the VAT for you.

You can then use the website www.vatfree.nl to register your purchase receipt and send it to Vatfree, after which Vatfree will reclaim the VAT on your behalf through an invoice to us. There is also a Vatfree service desk at Schiphol Airport where you can hand in your stamped receipt.

Postal address Vatfree:

Vatfree.com

P.O. Box 75605

1118 ZR Schiphol

The Netherlands

The VAT refund can be paid in the following two ways:

Depositing to a European IBAN bank account
Deposit to a Mastercard or Visa credit card